Return & Refund Policy
At The Art Shop, we strive to provide high-quality handcrafted miniature houses and home décor products. Customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
You may request a return within 7 days of receiving your order if:
• The product is damaged during transit.
• You receive the wrong item.
• The product has a manufacturing defect.
3. Return Process
1. Contact us within 7 days of delivery.
2. Share your order number and clear photos of the product.
3. Our team will review your request and provide return instructions.
4. Once the returned product is received and inspected, the refund or replacement process will begin.
4. Refund Policy
• Approved refunds will be processed within 5–7 business days after receiving the returned item.
• Refunds will be credited to the original payment method used for the purchase.
• Shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect product.
5. Replacement Policy
If the product is damaged, defective, or incorrect, we may offer:
• A replacement product, subject to availability, or
• A full refund.
6. Cancellation Policy
Orders can be cancelled before they are shipped. Once the order has been dispatched, cancellation requests may not be accepted.
7. Contact Us
The Art Shop
Phone: +91 987362215
Email: acf5566@gmail.com
We are committed to providing a smooth shopping experience and will do our best to resolve your concerns promptly.
